contact centre

How a pandemic is accentuating the shifts vital to how we do business

by admin
April 13, 2022May 10, 2022

How digital solutions will save businesses: CX in a COVID-19 world As a result of the worldwide Coronavirus outbreak, major business and sporting events worldwide… Read More »How a pandemic is accentuating the shifts vital to how we do business

Building customer loyalty with contact centre analytics

by admin
April 12, 2022May 10, 2022

Building customer loyalty with contact centre analytics Utilising analytics to improve customer engagement and experience Being CX focus is no longer enough. Customer expectations from… Read More »Building customer loyalty with contact centre analytics

How can technology help contact centres with empathy?

by admin
March 31, 2022May 10, 2022

Connect technology with the human and create happy agents and happier customers

Groworx Pty Ltd ACN: 626 853 558

Met Centre; Level 16 Margaret Street

Sydney, NSW 2000

+61 1800 865 024

info@groworx.com.au